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After twenty years of Salesforce, what Marc Benioff got right and wrong about the cloud

Grant Miller Contributor Share on Twitter Grant Miller is the co-founder of Replicated As we enter the 20th year of Salesforce, there’s an interesting opportunity to reflect back on the change that Marc Benioff created with the software-as-a-service (SaaS) model for enterprise software with his launch of Salesforce.com. This model has been validated

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